Privacy Policy
Last updated: November 1, 2026
This Privacy Policy describes how Field Wellness House (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from FieldWellnessHouse.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date at the top of the policy.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies who support our Site and Services.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our business group, in our legitimate interests to run a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We anticipate potentially disclosing the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
Category
Identifiers such as basic contact details and certain order and account information
Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information
Commercial information such as order information, shopping information and customer support information
Categories of Recipients
Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
We only share personal information for the purpose of engaging in advertising and marketing activities, as follows.
Category of Personal Information
Identifiers such as name, e-mail address and phone number
Commercial information such as records of products or services purchased
Usage Data
Categories of Recipients
Business and marketing partners
Business and marketing partners
Business and marketing partners
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 18 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request if we cannot reasonably satisfy the request.
Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
Right to Delete: You may have a right to request that we delete personal information we maintain about you.
Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Please note that Field Wellness House is operated as a Private Membership Association, and any complaints will be handled in a manner consistent with our operation in the private sector.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of the U.S., we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please reach out to us by email at [email protected]
Terms of Service
FIELD WELLNESS HOUSE COLLECTIVE
Website: https://fieldwellnesshouse.com
Effective Date: November 1, 2026
1. ACCEPTANCE OF TERMS
Welcome to Field Wellness House.
This website, located at fieldwellnesshouse.com (the “Website”), is operated under the name Field Wellness House Collective (“Field Wellness House,” “we,” “us,” or “our”), a Private Membership Association (PMA).
Field Wellness House provides access to wellness-related information, products, services, memberships, appointments, educational programs, classes, and events, subject to these Terms of Service (“Terms”).
By accessing or using this Website, creating an account, submitting a PMA membership application, making a purchase, booking an appointment, or participating in services offered through Field Wellness House, you acknowledge that you have read, understood, and agree to these Terms, together with any applicable policies or separate agreements expressly incorporated into your transaction.
These Terms apply to all Website visitors, prospective members, existing PMA members, customers, purchasers, and other users.
Certain wellness services and benefits are available only to individuals who have signed and accepted the Private Membership Association Agreement (“PMA Agreement”), referred to herein as PMA members.
The PMA Agreement, informed consent forms, service-specific agreements, and other applicable documents establish additional requirements for participation in the services provided by Field Wellness House. If you do not agree to these Terms, you should not use the Website or purchase services through it.
Nothing in these Terms is intended to waive rights or protections that cannot lawfully be waived.
2. ELIGIBILITY AND GENERAL WEBSITE USE
By using this Website or purchasing services, you represent that you are at least 18 years of age or otherwise legally authorized to enter into binding agreements.
Individuals under 18 may participate in eligible services only when permitted by Field Wellness House, and the relevant service-specific policies, with appropriate parental or legal guardian consent.
Field Wellness House reserves the right to establish minimum age requirements for individual wellness modalities, classes, and equipment.
Users agree to provide accurate, complete, and current information when creating accounts, applying for membership, making purchases, or booking appointments.
Users are responsible for maintaining the confidentiality of their account credentials and promptly notifying Field Wellness House of suspected unauthorized account activity.
Users agree not to misuse the Website, interfere with its operation, transmit malicious software, impersonate others, submit fraudulent information, or engage in unlawful activity.
Field Wellness House may restrict Website access or refuse transactions for legitimate business, safety, security, or legal reasons
3. WEBSITE INFORMATION AND GENERAL CONDITIONS
Information published on the Website is provided for general educational, informational, and wellness purposes.
Although Field Wellness House endeavors to maintain accurate and current information, Website content may occasionally contain errors, omissions, or outdated information. Field Wellness House may correct inaccuracies, modify descriptions, update pricing, and revise Website content as needed. Field Wellness House does not guarantee uninterrupted or error-free access to the Website. We may temporarily suspend access for maintenance, upgrades, security concerns, or circumstances beyond our reasonable control.
Website content should not be treated as a substitute for individualized medical, legal, financial, or other professional advice.
4. DESCRIPTION AND SCOPE OF WELLNESS SERVICES
Field Wellness House offers a variety of wellness-oriented services intended to support relaxation, personal development, recovery, general well-being, and individual wellness goals.
Services may include, but are not limited to:
Red Light Therapy
Energy Room sessions utilizing The Light SystemTM technology
BrainTap® sessions
Hydrogen Therapy
Biofeedback
PSYCH-K sessions
Infrared Sauna
Compression Therapy
Wellness education and consultations
Group classes, workshops, and special events
Additional wellness services introduced from time to time
Service availability, equipment, methods, practitioners, session durations, and pricing may change.
Not all services are appropriate for every individual. Field Wellness House reserves the right to establish service-specific eligibility requirements, screening procedures, participation limits, and safety protocols.
Field Wellness House may decline, postpone, modify, or discontinue a particular service when reasonably necessary to protect participant safety, comply with applicable law, or address equipment or operational limitations.
Any prepaid services that cannot be provided will be handled according to the applicable purchase agreement and refund policy.
5. PRIVATE MEMBERSHIP ASSOCIATION REQUIREMENTS
Field Wellness House operates as a Private Membership Association (PMA). Membership in the PMA is separate from the purchase of individual wellness sessions, packages, and paid Wellness Plan subscriptions.
5.1 PMA Membership
Individuals seeking access to wellness services must first agree to membership in the Field Wellness House PMA by signing and dating the Membership Application and Release of Liability form. PMA membership may be offered without charge or for a nominal membership fee, as disclosed during enrollment
5.2 PMA Membership Eligibility
Field Wellness House may establish reasonable membership eligibility requirements consistent with its governing documents. Membership may be declined, suspended, or terminated in accordance with the PMA Agreement.
5.3 Access to Wellness Services
Every member of the PMA has access to the services offered by Field Wellness House, which entitles the member to receive services at the cost shown on the website, or as separately advertised from time to time.
5.4 Membership and Legal Compliance
The PMA Agreement governs the internal association relationship, including PMA membership admission, rights, responsibilities, and termination.
5.5 Membership Termination
Termination of PMA membership will terminate eligibility to participate in wellness services offered by Field Wellness House. Any outstanding purchases, prepaid balances, or recurring subscriptions will be addressed under their applicable agreements.
6. WELLNESS PLANS, PURCHASES, BILLING, AND CANCELLATION
Field Wellness House may offer individual sessions, prepaid packages, recurring Wellness Plans, and other paid programs. These purchases are separate from PMA membership.
6.1 Pricing and Purchases
All applicable prices, included benefits, payment schedules, and material purchase conditions will be disclosed before checkout. Prices may change prospectively. Any changes to services that have been paid for and not received will be governed by the relevant terms for the services. Field Wellness House reserves the right to correct pricing errors and cancel affected transactions, with appropriate refunds for payments collected for canceled purchases.
6.2 Recurring Wellness Plans
Certain Wellness Plans may renew automatically on a monthly or other disclosed billing schedule.
Before enrollment, customers will be informed of:
The Wellness Plan price and billing frequency.
The services or benefits included.
Whether payments renew automatically.
Any applicable minimum commitment.
The cancellation procedure and effective date.
Material limitations, exclusions, or expiration provisions.
By affirmatively authorizing recurring billing, the customer authorizes Field Wellness House or its designated payment processor to charge the selected payment method according to the disclosed Wellness Plan terms until the subscription is canceled or otherwise terminated.
Acceptance of general Website Terms alone does not constitute authorization for recurring charges.
6.3 Wellness Plan Cancellation
Customers may request cancellation of recurring Wellness Plan payments through the online account or subscription management system, when available, or by contacting [email protected].
Field Wellness House will provide a reasonably accessible cancellation process and will honor cancellation rights as set forth when the plan is initiated.
Unless a different cancellation arrangement is expressly disclosed and accepted at enrollment, cancellation will prevent future recurring charges after the current paid billing period, and access to Wellness Plan benefits will continue through the period paid for.
Cancellation of a paid Wellness Plan subscription does not terminate the individual's PMA membership. Similarly, discontinuing use of the Website does not, by itself, constitute cancellation of an active paid Wellness Plan subscription.
6.4 Failed Payments
If a scheduled payment is declined, Field Wellness House may notify the customer, request an updated payment method, and temporarily suspend unpaid Wellness Plan benefits. Any retries, fees, or collection measures will comply with the applicable purchase agreement and law.
6.5 Refunds and Unused Services
Refunds, session credits, package expiration dates, and unused Wellness Plan benefits are established by the terms disclosed at purchase and any applicable Refund and Cancellation Policy.
6.6 Promotions and Discounts
Promotional pricing, introductory offers, discounts, and special packages may be subject to additional disclosed conditions.
Promotional offers may not be combined unless expressly permitted.
7. APPOINTMENT SCHEDULING, CANCELLATIONS, AND NO-SHOWS
Appointments may be scheduled through the Website, a designated booking platform, or directly with Field Wellness House. Appointments are subject to availability and confirmation.
7.1 Customer Cancellations
Customers must cancel or reschedule appointments within the cancellation window disclosed at the time of booking.
Late cancellations or missed appointments may result in forfeiture of a prepaid session credit or an applicable fee, provided that the policy was disclosed before booking.
7.2 Late Arrivals
Customers arriving late may receive a shortened session or be required to reschedule when necessary to accommodate other appointments.
7.3 Facility Cancellations
Field Wellness House may cancel or reschedule appointments because of equipment maintenance, practitioner availability, facility closures, emergencies, or other operational circumstances.
When Field Wellness House cannot provide a prepaid appointment, the customer will be offered an appropriate rescheduling option, replacement credit, or refund consistent with the purchase terms.
7.4 Packages and Session Credits
Session packages, prepaid credits, and Wellness Plan benefits are subject to any expiration, transfer, and redemption conditions disclosed at purchase.
8. WELLNESS AND MEDICAL DISCLAIMER
FIELD WELLNESS HOUSE SERVICES ARE INTENDED FOR GENERAL WELLNESS, EDUCATIONAL, RELAXATION, AND PERSONAL DEVELOPMENT PURPOSES.
Unless expressly identified otherwise and provided by an appropriately licensed professional acting within the scope of that professional's license, Field Wellness House services are not medical services and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Descriptions of wellness services and their potential benefits should not be interpreted as guarantees of medical efficacy. Information provided by Field Wellness House, its Website, staff, facilitators, practitioners, instructors, or educational materials should not be interpreted as individualized medical advice.
Wellness services are not substitutes for medical examinations, diagnoses, prescribed medications, licensed mental health treatment, or other appropriate professional healthcare. Participants should consult a qualified healthcare professional before using a wellness modality when they have a medical condition, are pregnant, use implanted medical devices, take medications that may affect their response to a service, or have other relevant health concerns.
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Participants should not discontinue or modify prescribed medical treatment based solely on information or experiences obtained through Field Wellness House.
Field Wellness House does not provide emergency medical care. Individuals experiencing a medical emergency should call 911 or seek appropriate emergency medical assistance.
9. HEALTH SCREENING, INFORMED CONSENT, AND ASSUMPTION OF RISK
Certain wellness services involve physical, physiological, sensory, emotional, or psychological considerations. Participation may require completion of a health questionnaire, acknowledgment of service-specific precautions, and execution of a separate informed consent or assumption-of-risk agreement.
9.1 Participant Responsibilities
Participants agree to provide accurate information reasonably necessary to evaluate service suitability and to notify Field Wellness House of relevant changes before participating. Participants are responsible for following posted instructions and reasonable safety directions provided by Field Wellness House personnel.
9.2 Service-Specific Considerations
Depending on the service, potential risks and contraindications may include:
Heat exposure, dehydration, dizziness, or heat-related illness associated with infrared sauna use.
Circulatory concerns or other contraindications associated with compression equipment.
Photosensitivity, eye exposure, or other device-specific considerations associated with red light equipment.
Sensory discomfort or photosensitive seizure concerns associated with certain light-based or audiovisual systems.
Equipment-related risks associated with hydrogen delivery systems.
Emotional discomfort or unexpected personal reactions during certain wellness or personal development sessions.
Additional risks and limitations may apply depending on the specific service and participant.
9.3 Voluntary Participation
Participation in wellness services is voluntary.
Participants may request that a session be stopped at any time.
Field Wellness House may stop a session when reasonably necessary for safety.
9.4 Separate Consent and Release Documents
Participants may be required to execute separate service-specific informed consent forms, acknowledgments, and liability releases before receiving services.
10. CLASSES, WORKSHOPS, EVENTS, AND GUEST PRACTITIONERS
Field Wellness House may host educational classes, group wellness sessions, workshops, community gatherings, special events, and programs led by internal or external practitioners.
10.1 Registration
Events may require advance registration, payment, PMA membership, or acceptance of additional participation requirements.
Attendance may be limited by facility capacity, age requirements, or program suitability.
10.2 Event Changes and Cancellations
Field Wellness House may modify schedules, substitute instructors, change event details, or cancel events when reasonably necessary. If a paid event is canceled without a comparable replacement being accepted by the purchaser, an appropriate refund will be provided.
10.3 Guest Practitioners
Certain events or services may be facilitated by independent practitioners, educators, or third-party providers.
Where applicable, Field Wellness House will identify when services are being provided independently and whether separate terms or informed consent documents apply.
10.4 Event Conduct
Participants agree to respect instructors, other participants, staff, and the facility. Disruptive, threatening, harassing, or unsafe conduct may result in removal from an event.
11. FACILITY RULES, SAFETY, AND PARTICIPANT CONDUCT
All visitors and members are expected to conduct themselves respectfully and follow reasonable facility rules.
Participants are expected to:
Follow equipment instructions and staff safety directions.
Use wellness equipment only as authorized.
Maintain appropriate hygiene and sanitation.
Respect the privacy and personal boundaries of others.
Refrain from harassment, threatening behavior, and intentional property damage.
Avoid participating while impaired by alcohol or other substances when impairment could create a safety concern.
Respect posted photography, recording, and device-use restrictions.
Notify staff promptly of equipment malfunctions, injuries, or unsafe conditions.
Field Wellness House may restrict access or discontinue participation when reasonably necessary to maintain a safe environment.
Personal belongings remain the responsibility of their owners. Field Wellness House is not responsible for loss or damage.
12. INDIVIDUAL RESULTS, TESTIMONIALS, AND EDUCATIONAL CONTENT
Individual experiences with wellness services may vary. Field Wellness House does not guarantee specific physical, emotional, psychological, or other wellness outcomes. Statements regarding relaxation, recovery, well-being, personal development, or other potential benefits should not be interpreted as guarantees.
Testimonials and customer reviews reflect the experiences or opinions of the individuals providing them and do not establish that every participant will experience similar results.
Field Wellness House will endeavor to ensure that advertising, testimonials, endorsements, and service representations are truthful, not misleading, and supported by appropriate substantiation.
13. PURCHASE INFORMATION, PRODUCTS, AND SERVICE AVAILABILITY
Customers are required to provide accurate billing, contact, and purchase information. Field Wellness House may limit purchases, reject fraudulent transactions, or restrict access to services when reasonably necessary due to false information.
Physical products, if offered, may be subject to separate shipping, return, and exchange policies.
Product photographs and descriptions are intended to reasonably represent the products offered, although minor variations may occur
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Service descriptions, scheduling availability, equipment, and program offerings may be modified prospectively. Any changes affecting existing prepaid purchases will be handled under the applicable terms.
14. INTELLECTUAL PROPERTY, USER CONTENT, AND SUBMISSIONS
Website content, including text, graphics, branding, logos, photographs, videos, designs, educational materials, and other original content, is owned by Field Wellness House or used under appropriate authorization.
Except as permitted by law or with prior written consent, users may not reproduce, distribute, commercially exploit, or create unauthorized derivative works from protected Website content.
Users retain ownership of content they submit, subject to any limited rights reasonably necessary for Field Wellness House to process, display, or respond to that content.
Feedback, reviews, or comments provided to Field Wellness House are assumed to be available to Field Wellness House to use at its discretion while maintaining privacy where appropriate. Separate authorization will be obtained for use of identifiable photographs, recordings, health information, or testimonials in marketing unless such information has been provided to Field Wellness House for this purpose by a customer.
Field Wellness House will not treat confidential health information, private intake responses, or sensitive personal disclosures as unrestricted promotional content.
Users agree not to submit unlawful, defamatory, infringing, abusive, fraudulent, or malicious content.
Field Wellness House may moderate or remove inappropriate submissions.
15. THIRD-PARTY SERVICES AND EXTERNAL LINKS
The Website may contain links to third-party websites or integrate external platforms for scheduling, payment processing, communication, membership administration, or other business functions.
Third-party services may be governed by their own terms and privacy policies.
Field Wellness House does not control independently operated external websites and is not responsible for their content or practices.
Customers are encouraged to review applicable third-party terms before using external services.
16. PERSONAL INFORMATION, PRIVACY, AND COMMUNICATIONS
Field Wellness House respects the privacy of members, customers, and Website visitors.
Personal information may be collected and processed for legitimate purposes, including Wellness Plan administration, appointment scheduling, payment processing, customer communications, and service suitability assessments.
Health-related questionnaires, wellness assessments, session information, and other sensitive information will be handled in accordance with the Field Wellness House Privacy Policy and applicable legal requirements.
Where required, Field Wellness House will obtain appropriate consent before collecting or using sensitive personal information. Access to sensitive information will be limited according to legitimate operational needs.
Field Wellness House may use third-party service providers to process information under appropriate contractual and security arrangements.
The collection and use of personal information are further described in our separate Privacy Policy, available through the Website.
Marketing emails and promotional text messages will be subject to applicable consent and opt-out requirements. Consent to receive promotional communications is not a condition of purchasing services.
Field Wellness House will take reasonable measures to protect personal information but cannot guarantee absolute security against every possible threat.
17. PROHIBITED ACTIVITIES AND WEBSITE SECURITY
Users may not use the Website or its services to:
Violate laws or regulations.
Commit fraud or submit false information.
Infringe intellectual property or privacy rights.
Harass, threaten, or unlawfully discriminate against others.
Transmit viruses, malware, or other harmful code.
Attempt unauthorized access to accounts or systems.
Interfere with Website security or functionality.
Collect personal information from others without authorization.
Use automated systems to scrape or exploit the Website without permission.
Engage in unauthorized resale or commercial exploitation of Field Wellness House services or content.
Field Wellness House may investigate suspected violations and take actions necessary to protect the Website, its members, customers, and operations.
18. WARRANTIES AND LIMITATION OF LIABILITY
18.1 Website Availability
The Website and its informational content are provided on an “as available” basis. Field Wellness House does not warrant that the Website will be continuously available, error-free, or free from every security vulnerability.
18.2 Wellness Outcomes
Field Wellness House does not guarantee particular wellness outcomes or results from participation in services.
18.3 Limitation of Damages
Field Wellness House and its authorized representatives shall not be liable for indirect, incidental, special, or consequential damages arising from Website access or use. Any limitation of liability concerning in-person wellness services, personal injury, or other participation-related claims will be governed by the Private Membership Agreement.
18.4 Separate Participation Agreements
Participation in certain services may require separate informed consent, assumption-of-risk, or liability release documents.
19. INDEMNIFICATION
Users agree to indemnify and hold harmless Field Wellness House and its authorized representatives from third-party claims, damages, liabilities, and reasonable expenses arising from the user's disrespectful conduct, intentional misconduct, infringement of third-party rights, or material violation of these Terms.
This obligation does not require a user to indemnify Field Wellness House for liability arising from Field Wellness House's own negligence, disrespectful conduct, or other acts for which indemnification is not warranted.
Field Wellness House will provide reasonable notice of covered claims and will not impose unreasonable defense or settlement obligations on users.
20. RELATIONSHIP TO THE PMA AGREEMENT AND OTHER DOCUMENTS
These Terms govern general Website access, online transactions, and related commercial activities.
The separate Field Wellness House, PMA Agreement governs admission to and participation in the services provided by Field Wellness House, including the rights and responsibilities of PMA members.
Additional documents may govern particular transactions or activities, including:
Paid Wellness Plan subscription agreements.
Individual service purchase agreements.
Service-specific informed consent forms.
Assumption-of-risk and liability release agreements.
Appointment and cancellation policies.
Event participation agreements.
Privacy and data authorization forms.
Each agreement applies to the subject matter it expressly governs.
If a conflict arises, a separately executed agreement specifically governing a particular service, membership, or transaction will control for that subject matter, unless that agreement expressly provides otherwise.
No agreement will be interpreted to waive nonwaivable legal rights or obligations.
Nothing in these Terms changes the legal identity of the party responsible for providing services or collecting payments.
21. DISPUTE RESOLUTION
If a concern or dispute arises regarding the Website, a purchase, or a service, customers are encouraged to contact Field Wellness House at [email protected] to seek an informal resolution.
Field Wellness House will make reasonable efforts to investigate and respond to complaints. All disputes will be handled based on the procedures defined in the PMA agreement, and the governing documents of the Field Wellness House Collective.
22. TERMINATION AND SUSPENSION
These Terms remain effective while a user accesses the Website or maintains an applicable contractual relationship with Field Wellness House. Users may discontinue general Website use at any time. Field Wellness House may suspend or terminate Website access for material violations of these Terms, fraudulent activity, security concerns, or other lawful reasons.
Termination of Website access does not terminate PMA membership or a recurring paid Wellness Plan subscription.
PMA membership termination is governed by the PMA Agreement.
Paid Wellness Plan subscription cancellation is governed by Section 6 and the applicable purchase agreement.
Any prepaid services, unused balances, refunds, or outstanding obligations will be addressed according to the applicable agreement.
Provisions that by their nature are intended to survive termination, including appropriate intellectual property, payment, privacy, liability, and dispute-related provisions, will survive to the extent enforceable.
23. SEVERABILITY AND ENTIRE AGREEMENT
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or severed to the extent necessary, and the remaining provisions will continue in effect where legally permissible.
Failure by Field Wellness House to enforce a provision does not constitute a permanent waiver of its rights.
These Terms, together with policies expressly incorporated into them, constitute the agreement governing general Website use. Nothing in these Terms and Conditions shall supersede the separately executed PMA membership agreements, paid Wellness Plan contracts, informed consent documents, or other service-specific agreements except where expressly stated.
24. CHANGES TO THESE TERMS
Field Wellness House may revise these Terms periodically to reflect operational changes, service updates, legal requirements, or changes to Website functionality. The current version will be posted on the Website with its applicable effective date.
Material changes affecting existing paid Wellness Plan subscriptions or other ongoing contractual rights will be communicated and implemented in accordance with the applicable agreement.
Continued use of the Website after revised Terms become effective constitutes acceptance.
25. CONTACT INFORMATION
Questions, concerns, cancellation requests, and general inquiries regarding these Terms may be directed to:
Field Wellness House
Website: https://fieldwellnesshouse.com
Email: [email protected]
Location: Rockwall, Texas
Effective Date: November 1, 2026
FIELD is a wellness environment designed to support coherence, vitality, and human potential.
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Results may vary. Information and statements made are for education purposes and are not intended to replace the advice of your doctor. Field Wellness Center (FWC) does not provide medical advice, prescribe, treat, cure, prevent, or diagnose illness. The views expressed and service offerings provided by FWC are not intended to be a substitute for conventional medical services. Consult your healthcare professional about whether a service is appropriate for you.